Terms of sell

Shipping cost :

See item details for estimated arrival date. All orders ship within 1-3 business days ensuring prompt delivery. If you need a last minute special and fast delivery request, let me know directly by private message so that I can make the necessary.

Customs and import taxes

Any customs and import taxes are the buyers responsibility. I am not responsible for delays caused by customs.

Payment options :

Secure options :

L'Atelier De Sonja treats your payment information securely. No one else has access to your credit card information.

Returns and Exchanges :

I easily accept returns and exchanges.

Contact me within: 14 days after delivery

Return items within: 30 days of delivery

I do not accept cancellations but do not hesitate to contact me if there is a problem with your order.

The following items cannot be returned or exchanged:

- Custom or personalized orders

Returns conditions  :

Return shipping costs are the buyers responsibility. If the returned item is not in the original condition, any loss in value is the buyer's responsibility.

Attention for buyers outside the European Union: Do not forget to specify on the package the mention "Return of goods", to avoid paying customs taxes on the returned package.
Any customs taxes will be deducted from the refund.

 

Information about my items :

We try to do our best when describing and photographing the items. Please read item descriptions carefully and if you have any questions ask me before ordering.

We aim to display the colors of our products as accurately as possible, but resolution, printing methods and screen settings can affect how an item is displayed, color accuracy cannot be guaranteed.